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At Euro Commercials, our customers are at the heart of everything we do. Your feedback plays an important role in helping us improve our service and support the ongoing training and development of our team.
Working in partnership with Mercedes-Benz, we are committed to making every visit to Euro Commercials a positive experience.
Following a recent visit to one of our truck workshops, you may receive a short Mercedes-Benz C-Star survey.
If you do, please take a few moments to share your views. Your feedback helps us recognise what we do well, identify where we can improve and deliver an even better experience for every customer.
Thank you for your time and support.
Euro Commercials Ltd.
"Excellent service as always"
"Excellent service and communication from the workshop"
"Very good communication from workshop manager and quick turn around on breakdowns."
Repaired efficiently with good comms , nothing too much trouble
"The team always go above and beyond for us. Helpful and accommodating."
"Repaired efficiently with good comms , nothing too much trouble"
"Great work from the whole team at Euro commercials Newport, They help us out with all issues even if its not Mercedes. Great relationship with the service manager and can call anytime. Everything just works exactly how we need it to here."
"Euros commercials are very helpful and they go out of there way to help me. I can`t fault them."
Excellent as always. Highly professional and super efficient.
"Excellent service from Euro Commercials Swansea. When you run a business, your vehicle is your livelihood, so having a team you can trust is important. The staff are friendly, professional and always do their best to keep you informed and get you back on the road. Highly recommend Euro Commercials Swansea."
Whatever your question or feedback we are here to help. So please feel free to contact us
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EURO COMMERCIALS LIMITED is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow EURO COMMERCIALS LIMITED to act as a credit broker, not a lender, for the introduction to a limited number of lenders.
We are a credit broker and not a lender. We can introduce you to a lender on our panel, which includes Mercedes-Benz Finance, the lender of our vehicle manufacturer. We have commercial arrangements with lenders and credit brokers which are likely to influence who we introduce you to. We are not an independent financial adviser and don’t give you any advice or recommendations. It is your choice whether you enter into any finance agreement.
Our approach is to introduce you first to the manufacturer’s lender Mercedes-Benz Finance, linked to the franchise offering you the vehicle. They will usually offer the best available package for you, taking into account both interest rates and other contributions (but we do not guarantee they do). If they are unable to offer finance, we then seek to introduce you to someone else on our panel. We will usually receive a commission for your introduction. This will be either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you choose.
Mercedes-Benz Finance may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement. Before we propose you to a potential lender, we will tell you of the likely amount of commission we will receive and seek your consent to receiving this commission. The exact amount of commission will be confirmed before you sign your finance agreement.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.
