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No other manufacturer offers more cover

When you buy a new van from Mercedes-Benz, or you service your van at an Authorised Mercedes-Benz Vans Dealer, you’ll get so much more.

You’ll get free 24/7 breakdown cover & roadside assistance^ for 3 years on all new vans and then the automatic renewal for 12 more months once it’s outside its 3-year manufacturer warranty – up to 30 years.

This means complete peace of mind when your van is out on the road, and it saves you on the time and cost of sourcing breakdown cover.


Download MobiloVan eBrochure

Download MobiloVan Key Benefits and Exclusions

Have you broken down or need assistance?

To request roadside assistance from the UK

Call 00800 3777 7777 or +44(0) 207 660 9991

From mainland Europe

Call +44(0) 207 660 9991

Breakdown support for customers with hearing impairments is provided via the following email address: hls.gbr@cac.mercedes-benz.com

Please include the following data so that we can provide support as quickly as possible:
Vehicle details (VIN and License Plate), Owner/company details, symptom description and location of the breakdown.
The Service 24 Hour colleagues will contact you if further details are required.

When you buy a new Mercedes-Benz van, or you service your current van with Euro Commercials you get so much more.

You’ll get free breakdown cover & roadside assistance^ -MobiloVan -for 3 years on all new vans and then automatic renewal for another year once it’s outside its 3-year manufacturer warranty –each time you service your van with an Authorised Mercedes-Benz Vans Dealer.

This means complete peace of mind when your van is out on the road, and it saves you on the time and cost. Sourcing equivalent breakdown cover typically costs up to £189.50*, which is similar to the cost of a minor service, so it’s hard to argue against choosing a service with us.

This is a unique package, protecting you for far more than mechanical breakdown:

  • Driver mishap cover for the first 3 years-covering empty fuel tanks and misfuels, vandalism, theft, lockouts and replacement keys, and more
  • Forward travel of load and crew is covered
  • Dedicated services for electric vans–running out of charge is covered, along with the driver mishaps listed above, and a trained e-technician will arrive to get you moving again
  • Exclusively Mercedes-Benz-support from Mercedes-Benz technicians with GenuineParts and guaranteed for 2 years

Plus much more...

Have you broken down or need assistance?

To request roadside assistance from the UK Call 00800 3777 7777 or +44(0) 207 660 9991From mainland Europe Call +44(0) 207 660 9991 Breakdown support for customers with hearing impairments is provided via the following email address: hls.gbr@cac.mercedes-benz.com

Mobilovan Benefits & Exclusions

Download MobiloVan eBrochure

^MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved work shops and it will automatically be renewed until the next service is due. Terms and conditions apply. See www.mbvans.co.uk/mobilovan for more details. *Based on a representative selection of competitor break down cover quotations March 2022