Parts Supervisor - Exeter

About Us

We know that our people make us special, and our customers do, too. If you have a passion for Mercedes-Benz, as well as delivering great service, then the Euro Commercials team is waiting for you. Browse our positions below to find the one best suited to your abilities.

In addition to a rewarding people-centric working environment, you will enjoy a long list of benefits and incentives, the opportunity to attend regular socials and a competitive basic salary.

If you would like to learn more about how it is to work for Euro Commercials, or have any enquiries about an available position or the application process itself, fill in the enquiry form provided or give us a call at the displayed phone number. We look forward to hearing from you soon.

Objectives

To supervise, control and motivate staff.
To ensure the efficient operation of the parts department to achieve parts growth

Reporting to

Parts supervisor will report to the General Manager

Responsibilities

To ensure all customers are served in a professional and efficient manner to gain retention.
To maximise profitability in accordance with parts budget
To expand on line sales via eBay to ensure maximum profit for the Company and maximum customer service is achieved
To ensure stock levels are maintained to a high standard.
To maintain a good working environment for all staff and motivate by good leadership.
To communicate effectively with staff, customers and suppliers.
To train and develop staff to a satisfactory level of performance
Ensure parts personnel answer the phone within 3 rings and introduce according to the company welcome
To ensure security of all company property and take appropriate security measures as required.
To complete appraisals with staff and liaise with management on all training issues.
To participate and control perpetual stock checking achieving 3 full checks a year and investigating into stocking differences.
To ensure Service 24hr vans are stock checked and all MBUK stock requirements are maintained.
To maintain a high degree of tidiness in the parts reception and warehouse.
Manage and coordinate parts delivery drivers
Ensure all cash invoices are cleared daily
To promote the sales of manufacturers parts and stimulate the parts business through workshop outlets achieving monthly sales targets