Assistant Part Manager - Cardiff

About Us

We know that our people make us special, and our customers do, too. If you have a passion for Mercedes-Benz, as well as delivering great service, then the Euro Commercials team is waiting for you. Browse our positions below to find the one best suited to your abilities.

In addition to a rewarding people-centric working environment, you will enjoy a long list of benefits and incentives, the opportunity to attend regular socials and a competitive basic salary.

If you would like to learn more about how it is to work for Euro Commercials, or have any enquiries about an available position or the application process itself, fill in the enquiry form provided or give us a call at the displayed phone number. We look forward to hearing from you soon.

Objective

To ensure the efficient and profitable operation of Cardiff Parts Dept, to meet and exceed customer satisfaction and targets.

To manage, control and motivate the Team towards achieving growth in the Parts Dept.

Reporting:

Assistant Parts Manager will report directly to the Group Parts Manager

Responsible for:

Cardiff Parts Team

Responsibilities:

To ensure that all incoming calls are answered efficiently and professionally in line with the company 3 ring policy by the Parts Team

To ensure that all email communication, both externally and internally, are responded to professionally and in a timely manner.

To maintain a good working environment for all Parts Team and motivate by creating a one team culture.

To ensure all Parts Team membersmaintain a consistent high degree of productivity and performance in line with targets.

To actively promote all parts sales activities through the Trade Parts Team, web sales, marketing campaigns and manufacturer offers.

To ensure that daily results are measured and communicated effectively to all Team Members

To ensure all customer requirements are dealt with in a professional and efficient manner to enhance customer satisfaction.

To ensure all manufacturer targets and processes are met.

To complete all Team Member reviews and liaise with Group Parts Manager on all training and development requirements.

To ensure all company and manufacturer training requirements are adhered to.

To ensure all Health & Safetyrequirements are adhered to in accordance with company policy.

Key Performance Measures:

To meet and exceed Cardiff Parts financial targets to ensure consistent departmental growth.

To meet and exceed manufacturer purchase targets.

Create a one team environment driven by success and making a difference

Benefits:

• Annual Leave entitlement
• Life Insurance
• Commitment Bonus
• Apprentice Tool Allowance
• Staff Recruitment Bonus
• Referral fee
• Pension
• Financial Wellbeing
• Eye test
• Employee Assistance Programme
• Mercedes-Benz Training Programmes
• EuRewards employee Benefit scheme.