Used Truck Sales Executive

About Us

We know that our people make us special, and our customers do, too. If you have a passion for Mercedes-Benz, as well as delivering great service, then the Euro Commercials team is waiting for you. Browse our positions below to find the one best suited to your abilities.

In addition to a rewarding people-centric working environment, you will enjoy a long list of benefits and incentives, the opportunity to attend regular socials and a competitive basic salary.

If you would like to learn more about how it is to work for Euro Commercials, or have any enquiries about an available position or the application process itself, fill in the enquiry form provided or give us a call at the displayed phone number. We look forward to hearing from you soon.

Objectives

Identifying new business and looking after existing Daimler Truck used customers
Achieving set used sales targets in Daimler Truck product, including electric.

Reporting

The Truck Sales Executive will report to the Head of Truck Sales.

Responsabilities

Ensure that the sales prospect system is operated and that all prospects and clients are contacted and followed up and that a regular cycle of contact is maintained, and that all relevant information is added to CRM
Monitor the progress of all sold orders to ensure that deadlines are met in respect of vehicle acquisition and preparation, that all necessary documentation has been prepared
Support new truck sales department with pricing and disposal of part exchange vehicles
Work with marketing on used truck advertising on social media
Disposal of ex demonstrators
Work closely with Mercedes Truck UK used department
Ensure that credit references are undertaken on all new customers obtaining finance approval for any variances to normal procedures and that customers are on the approved list and that credit terms have approval
Calling on, welcoming and providing support personally to customers

Introducing customers to other customer support departments and continuously maintaining contact with these departments

Organising and carrying out test-drives and offers

Involvement in sales events/ride and drive type events/exhibitions

Offering and selling accessories and service packages

Explaining financing and leasing opportunities and insurances and concluding/arranging relevant contracts

Concluding sales, negotiating terms (trade-ins, type and method of payment, method of vehicle transfer, etc.), if necessary obtaining agreements and drawing up the sales contract

Negotiating conditions, taking own scope of responsibility and the company's interests into consideration

Reaching agreements with internal partners (Progression, Sales Management) and external contacts (financing and leasing partners, etc.)
Handing over vehicle and introducing customer to the vehicle in conjunction with the Handover Specialist
Regularly recording customer satisfaction and initiating relevant measures

Key Performance Measures