Sales Administrator Reference Number - 0123445567567
Location Cardiff
Salary Competitive

About Us

We know that our people make us special, and our customers do, too. If you have a passion for Mercedes-Benz, as well as delivering great service, then the Euro Commercials team is waiting for you. Browse our positions below to find the one best suited to your abilities.

In addition to a rewarding people-centric working environment, you will enjoy a long list of benefits and incentives, the opportunity to attend regular socials and a competitive basic salary.

If you would like to learn more about how it is to work for Euro Commercials, or have any enquiries about an available position or the application process itself, fill in the enquiry form provided or give us a call at the displayed phone number. We look forward to hearing from you soon.

Objective

To effectively and efficiently carry out all aspects of vehicle sales administration

Key Responsibilities

  • Responsible for the accurate and timely progressing of new and used vehicles from the point of order to final taxing and delivery
  • Organisation of used vehicle preparation ensuring department lead times are met from point of arrival on site to being advertised
  • Ensuring that the system reflects at all times the locations of vehicles under your control and in line with dealer funding audit requirements
  • Work in line with dealer funding lines for stock and sold vehicles, ensuring stock books are accurate
  • Uploading of completed used stock vehicles to advertising platforms with accuracy and proactivity
  • Process specific customer orders in line with the Sales Deal Sheet, including sourcing & securing of vehicles, arranging fitment of ancillary equipment with suppliers, raising of purchase orders, ensuring that this is done in line with customers order and timeframes expected, booking PDI’s/inspections, valeting and delivery as required
  • Issue customers with a confirmation of order
  • Carry out any dealer transfers necessary to fulfill the order.
  • Accurate ordering of new vehicles via Mercedes Benz Ordering System and monitoring of the progress of your order
  • Accurate and timely processing of dealer financial claims, escalating any issues to Sales Support Manager
  • Booking of vehicles movements through our in-house driver team or external agencies. Ensuring vehicles are collected as soon as possible and sent to the correct locations. That time is optimised and vehicle movements kept to a minimum
  • Raising of vehicle Sales invoices
  • Completing of taxing, using either the AFRL system for new vehicles or using V5C documents/DVLA online systems for used vehicles
  • Liaison and communication with the sales team regarding progress of their customer vehicles
  • Consistent monitoring and maintenance of new vehicle forecast registration dates on Cesar and dealer systems
  • Maintenance of vehicle stock books, ensuring all the required information is populated through the vehicle journey from order to final registration – including consignment, purchasing, dealer support levels and profit
  • Ensure that all deal files are completed to the required standard upon final delivery of the vehicle to the customer. All paperwork is filed, contingency application is included and deal analysis printed

Key requirements

  • Previous sales administration experience preferred
  • Highly organised and disciplined
  • Able to manage and control vehicles through multiple stages of preparation
  • Strong communication skills
  • Strong IT skills, including ability to use Autoline/Kerridge, booking systems, Excel and other internet based systems

Benefits:

  • Annual Leave entitlement
  • Life Insurance
  • Commitment Bonus
  • Apprentice Tool Allowance
  • Staff Recruitment Bonus
  • Referral fee
  • Pension
  • Financial Wellbeing
  • Eye test
  • Employee Assistance Programme
  • Mercedes-Benz Training Programmes
  • EuRewards employee Benefit scheme
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