Trade Parts Supervisor Reference Number - 0123445567567
Location Cardiff
Salary Competitive

About Us

We know that our people make us special, and our customers do, too. If you have a passion for Mercedes-Benz, as well as delivering great service, then the Euro Commercials team is waiting for you. Browse our positions below to find the one best suited to your abilities.

In addition to a rewarding people-centric working environment, you will enjoy a long list of benefits and incentives, the opportunity to attend regular socials and a competitive basic salary.

If you would like to learn more about how it is to work for Euro Commercials, or have any enquiries about an available position or the application process itself, fill in the enquiry form provided or give us a call at the displayed phone number. We look forward to hearing from you soon.

Objectives

  • To effectively supervise the Trade Team to include motivation and development of the parts apprentices.
  • To ensure the efficient operation of the trade operation to achieve parts growth

Responsibilities

  • To ensure all customers are served in a professional and efficient manner to gain retention.
  • To maximise profitability in accordance with parts budget
  • To monitor and log trade team call statistics, reporting findings weekly
  • Identify and analyse customer spend and sales trends.
  • Actively push promotions through the trade team
  • Manage Online Sales through Website and eBay
  • Create Outbound call lists and report findings weekly to the trade team and Group Parts Manager
  • Administration of Webparts including creating customers and setting discount matrix
  • Produce marketing campaigns using PartsCat and POLK data, publishing on Webparts
  • To update and produce customer lists for OEC monthly. Using Clearsight to log all promo sales daily.
  • To Ensure all email order’s/enquiries are dealt time in a timely manner
  • To maintain a good working environment for all staff and motivate by good leadership.
  • To communicate effectively with staff, customers, and suppliers.
  • To train and develop staff to a satisfactory level of performance.
  • To promote the sales of manufacturers parts and stimulate the parts business through workshop outlets achieving monthly sales targets

Benefits:

  • Annual Leave entitlement
  • Life Insurance
  • Commitment Bonus
  • Apprentice Tool Allowance
  • Staff Recruitment Bonus
  • Referral fee
  • Pension
  • Financial Wellbeing
  • Eye test
  • Employee Assistance Programme
  • Mercedes-Benz Training Programmes
  • EuRewards employee Benefit scheme.

View more benefits



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