Vehicle Valeter Reference Number - 0123445567567
Location Cardiff
Salary Competitive

Objectives

  • To ensure that all vehicles are fully cleaned to a high standard of presentation.
  • To ensure that all company policies and procedures applicable to their area of responsibility are adhered to at all times.

Reporting

  • The vehicle valeter will report to the Logistics Supervisor/Sales Support Manager

Responsibilities

  • Clean and valet new and used commercial vehicles to a high standard
  • Ensure that all new and used valets are in line with standard outlined
  • Vehicles are worked on in a timely manner
  • Completed vehicles are appropriately parked and keys returned to secure location
  • Report any damage or repairs required to vehicles to enable prompt rectification
  • To maintain a high standard of presentation and levels of customer service within the department is in line with company standards
  • To ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to
  • Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times

Key Performance Indicators

  • To ensure a high standard of presentation in the vehicles
  • Vehicles to be cleaned in line with customer & department expectation
  • Output volumes in line with business expectation
  • To efficiently carry out valeting duties
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