Drivers targeted in Vehicle Tax Scam

Drivers targeted in Vehicle Tax Scam

Which? is warning drivers of scam text messages falsely telling motorists their vehicle tax has expired and that the DVLA has been trying to contact them. The scam includes a hyperlink prompting drivers to renew their service online with ‘’ in the address – a trick used to make people believe the message is real and click on the link.

It reads: “DVLA Final Notice: We have been trying to contact you. Your vehicle tax has expired. Renew your service online via: or register SORN.”

Which? reminds drivers to avoid clicking links in texts or emails, especially if it’s from an organisation contacting you out of the blue.

The warning comes as new figures released by the agency show their contact centre handled a 603% increase in reports of fraudulent emails, texts and phone calls in summer 2020, compared to the same period in 2019. Around 3,807 drivers reported being targeted by scammers.

How to report scam texts and emails

DVLA regularly releases images of the latest online scams targeting drivers on Twitter.

Scammers typically ask drivers to verify their driving licence details, offer vehicle tax refunds, highlight a failed vehicle tax payment, and ask for bank details.

Suspicious emails can be reported to the National Cyber Security Centre (NCSC) on Text messages can be forwarded to their network provider to investigate, on 7726 free of charge.

DVLA has published 5 tips for motorists to stay safe online:

  • never share driving licence images and vehicle documents online
  • never share bank details or personal data online
  • avoid websites offering to connect to DVLA’s contact centre
  • only use GOV.UK when looking for DVLA contact details
  • immediately report it to the police through Action Fraud if you think you’ve been the victim of a scam